Holiday Inn Express Lisbon Airport, an IHG Hotel

Convenient check in with friendly English speaking receptionist. Room was tastefully updated, very clean and soundproofed so no noise was heard from nearby airport or other guests. Restaurant in hotel was prompt, clean and brought the food out quickly serving it hot!

This hotel is conveniently located about 5-10 minutes from the Lisbon International Terminal. It sits in an industrial area and is a bit challenging to reach during rush hour. My room was spacious and clean. Perfect for a one night stay before a morning flight. Thankfully there is a restaurant that serves dinner and breakfast.

The location is close to the Airport and easily accessible by Taxi / Car. The staff is attentive. Ivan, at the reception counter, was helpful in guiding about places to visit in the city and also providing me connectivity for banking work. Thank you! My room's bathroom door lock was broken but staff attended promptly to my query and assigned a different room immediately. Super! It takes about 20 mins to Bairro Alto by Taxi so if the plan is to walk around in downtown late in the night then taxi or travel time has to be managed. Satified with the stay.

The staff were very helpful and friendly. In the breakfast area the gentleman working that day did an outstanding job all by himself(despite the fact that some guests were rude to him. He handled a very difficult situation with a smile and quickly replacing any items needed in the breakfast buffet. The front desk staff were amazing; first helping me find my lost phone in a Uber car ride and then in the morning, assisting me with loading my rental car with my 3 large suitcases and 3 large plastic tubs; they solved the puzzle of lack of space and saved me from making 2 trips back to my home in the Algarve! You have excellent staff and facilities and I will gladly come back here the next time I travel into Lisbon. PS the warm croissants in the morning were delicious!

I arrived late and tired - and to my surprise there were light dinner options in the dining room (I had grilled vegetables and lemon chicken.). Healthy choices. My room was ready, clean and the bed had crisp linens on it and was very comfortable. Great internet. Building was quiet - I didn’t have to wear my ear plugs like at other hotels. Breakfast was exactly what I needed served by smiling and courteous staff. Front desk ordered a taxi for me. As a solo traveller it is great when vetted third party services are arranged by the hotel.