The hotel is conveniently located near the airport, although it is not within walking distance. However, they offer a shuttle service to the airport at reasonable prices, although the rates may vary depending on the time of day. The reception staff is consistently helpful and cooperative. Additionally, the hotel provides the convenience of an ATM on-site. The rooms are simple and clean, focusing on providing essential amenities. While the hotel may lack luxurious features, it excels in delivering well-executed basics. Dinner is served at the restaurant in decent potion size.
Ahmed
luglio 2023
Breakfast was awesome. Staff were nice and helpful. It was very clean and modern. Beds were comfortable. Nice little lounge to sit in and chat and have a drink. However there were no plugs in the bathroom for drying hair or shaving. The bathtub was very high and hard to get out of. It was an express hotel so no real extras but we did not have expectations beyond that for this brand. Good value. BEWARE...airport to HI taxis will try to rip you off, as they did us. This driver charged us more than triple what he should have. Don't pay more than 10-12 euros for that trip. Ask them what they will charge you before you get in the taxi. Shuttle back to airport only 5 euros.
Janie
gennaio 2023
A good clean and tidy room. Bathroom quite spacious.
Willsey
agosto 2023
Everything was perfect and we had a great experience. Staff were friendly upon check in, the room was just as advertised and better yet they had a cot set up for our baby which I didnʻt request but greatly appreciated! Staff were also very friendly and check out process was very straightforward. The location was perfect only 8 minutes away from the airport which made it easy for us on our last day. If I ever go to Lisbon again I would definitely stay here again.
Anonymous
agosto 2023
The room was great except the bed we wanted, we get a tween bed instead of a double bed There is no fridge in the room, we wanted to put drink and some food for later use
Idit
settembre 2023
Typical airport hotel but very efficient and pleasant. The fairly large restaurant was OK but seriously understaffed. The waitress was very nice and did her absolute best, but she was completely on her own to seat people, take orders and serve both food and drinks. I hope she normally has more help. There was a useful and reasonably priced shuttle to the airport.
Elizabeth
marzo 2023
The check-in was easy, and the bed was bed sagged slightly. Overall the room was perfect for our needs. You had a hot water kettle in the room which was good because I then didn't need to ask you for one. The shuttle was on time and reasonably priced. Overall staying at the HIE was the perfect choice. Also, the breakfast spread was also good.
Elaine
maggio 2023
The room was large, spacious and modern, with a variaty of lighting and plenty of sockets, including USBs. Nice and big bathroom. The breakfast was quite good too. There was also a very convenient "take out" option, if you were in a hurry. The location, although a fair ride from the city centre, is very convenient for access to the motorway and the bus stop for local transport is only 5 minutes' walk away.
Joanna
settembre 2022
Good fresh croissants at breakfast (although we had like 5 minutes to grab our breakfast). The room was nice, and we also got a baby crib.
Nhkt68
giugno 2022
I was only at the hotel for 4 hours, 1:15am- 5:15am, due to delayed and missed flights, then an early departure flight, but the room was comfortable and a welcome respite after a long day of travel! Nice that the hotel was only 10 minutes from the airport :) Great that coffee was available in the room and that I could pick up a pastry for the morning, knowing that I would miss the free breakfast.
Gillian
giugno 2023